What this means
What this means
The portal may show local payment messaging and readiness status while live capture remains disabled.
Before you start
Before you start
Know the intended payment method, displayed currency, invoice status, and activation request.
Step-by-step guidance
Step-by-step guidance
- Confirm the product and amount.
- Check whether payment capture is enabled for the environment.
- Do not assume Mobile Money messaging means live collection is active.
- Ask support to confirm when the next payment step is safe.
What CM Cloud support will review
What CM Cloud support will review
Support reviews capture state, invoice status, payment method readiness, and whether any provider call is allowed.
What is not automated yet
What is not automated yet
Payment readiness messages do not perform capture, settlement, provider calls, provisioning, or service activation.
Safety note
Safety note
Reading this article does not trigger payment, provisioning, DNS, registrar, Cloudflare, WHMCS, or provider actions.
Safe next action
Safe next action
Contact billing support before treating any preview as a live payment request.