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Knowledge Base

Billing & Payments

Pay with Mobile Money, card, or PayPal; understand invoices and pricing; and manage renewals and auto-pay.

Billing & Payments

How billing works

What you are charged, when it is due, and which currency you pay in.

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Billing & Payments

Invoice statuses, and what each one means

Awaiting payment, paid, cancelled — and what each one means for your service.

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Billing & Payments

When your service activates after you pay

What happens between paying and your service being ready, and what to do if it stalls.

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Billing & Payments

Pay with Mobile Money (MTN & Orange)

Pay for hosting, domains, and renewals directly with MTN Mobile Money or Orange Money — no card needed.

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Billing & Payments

How renewals and auto-pay work

Keep your services running: understand renewal dates, automatic card and PayPal payments, and manual Mobile Money renewals.

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Billing & Payments

Billing questions we get asked most

Currencies, Mobile Money, renewals, refunds, and what to do when a payment does not go through.

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Support path

Could not find the exact answer?

Contact support for launch, migration, billing, domain, VPS, WordPress, or app deployment guidance.

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