LanguageGB
Billing & Payments

How billing/payment readiness works

Billing readiness explains what can be shown before live payment collection is enabled.

What this means

What this means

Display prices, draft invoices, and payment readiness messages help you understand cost and next steps. They are not proof of payment capture.

Before you start

Before you start

Confirm the product, billing period, display currency, and whether support has reviewed activation timing.

Step-by-step guidance

Step-by-step guidance

  1. Review visible plan pricing.
  2. Check whether invoice or checkout state is marked draft or preview.
  3. Confirm payment method readiness before expecting activation.
  4. Contact support if currency or Mobile Money wording is unclear.

What CM Cloud support will review

What CM Cloud support will review

Support reviews invoice status, selected product, payment readiness, and whether activation should remain blocked.

What is not automated yet

What is not automated yet

Draft billing screens do not capture money, settle invoices, provision services, or call payment providers unless a governed flow is explicitly enabled.

Safety note

Safety note

Reading this article does not trigger payment, provisioning, DNS, registrar, Cloudflare, WHMCS, or provider actions.

Safe next action

Safe next action

Open billing help from support if you need clarification before checkout activation.

Contact Support