What this means
What this means
Email Signatures is a paid add-on for your email service. Instead of everyone pasting their own signature, you build templates once and they are applied automatically to outgoing mail across your whole domain. Templates personalize themselves with each user's name, title, phone, and photo, and signatures are applied on our server before your mail is signed, so they never break email authentication (DKIM). One flat price covers every mailbox on the domain — dedicated signature tools charge per user.
Before you start
Before you start
Open your portal, go to Services, and select your email service. If you don't have the add-on yet, the Email signatures panel shows a one-click 'Add Email Signatures' button; existing email customers already have it switched on. Have your logo image (PNG or JPEG, up to 1 MB) and the details you want to show — company name, phone, website, social links — ready.
Step-by-step guidance
Step-by-step guidance
- Open your portal, go to Services, and select your email service.
- Scroll to the 'Email signatures' panel. If it shows an advert, click 'Add Email Signatures' and complete checkout — otherwise you're ready to build.
- Click '+ New template' and pick a ready-made starter: Classic, With logo, Social links, Marketing banner, Legal disclaimer, or Compact.
- Edit the text and links, and use 'Upload a logo' to add your brand image — it is hosted for you and inserted into the template automatically.
- Use variables like {FullName}, {Title}, {Company} and {Phone} — they fill in automatically for each person from the 'User directory' tab.
- Choose who the template applies to (everyone, specific mailboxes, or a department) and what happens on replies, then tick 'Enabled' and Save.
- Use 'Preview as' a mailbox to see exactly how it renders before it goes live.
What CM Cloud support will review
What CM Cloud support will review
Support can help if the panel doesn't appear, if a template doesn't show up on sent mail, or if you'd like a hand designing a template for your brand.
What is not automated yet
What is not automated yet
Signatures are added to authenticated outgoing mail only — incoming mail and messages sent from outside your mailboxes are never modified. Adding a template does not change emails you have already sent.
Safety note
Safety note
Signatures are applied before your mail is signed, so DKIM stays valid. Per-user details come from the User directory you control; leave a field blank and it simply doesn't appear. You can disable or delete any template at any time.
Safe next action
Safe next action
Open your email service in the portal, open the 'Email signatures' panel, and create your first template from a ready-made starter.