What this covers
Hosting Starter, Business, and Pro have different PHP memory limits and entry process counts. Entry processes cap how many simultaneous PHP requests your site can handle — exceeding the limit causes 503 errors. Choosing the right tier prevents errors before traffic grows.
Before you start
Know your expected monthly traffic, the PHP frameworks or CMS you plan to run, and how many websites you need to host.
How to do it
- Choose Hosting Starter (1 GB PHP memory, 20 entry processes) for simple static sites, portfolios, or low-traffic PHP apps.
- Choose Hosting Business (2 GB PHP memory, 30 entry processes) for medium-traffic sites, PHP frameworks like Laravel, or multiple client domains.
- Choose Hosting Pro (3 GB PHP memory, 50 entry processes) for high-traffic sites, complex PHP applications, or unlimited domain management.
- If your site returns 503 errors under load, you have hit the entry process limit — upgrade to a higher tier.
- Contact support to request a plan change — no downtime is expected for the package upgrade itself.
What our team checks
Support reviews your current framework stack, traffic expectations, DA package, and whether LVE limits need immediate adjustment.
Next step
Use the 'Upgrade your hosting plan' card on your service detail page in the portal, or contact [email protected] with your service name and target plan.