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Migration Help

Migration request FAQ

What to include when asking CM Cloud to help move a website, email, domain, or VPS workload.

What this covers

A migration request is a planning and support-review record. It helps support understand source access, timing, content, DNS, email, and rollback expectations before any production change.

Before you start

Prepare current host details, panel type, domain, site size, mailbox count, database notes, access constraints, preferred cutover window, and any business hours to avoid.

How to do it

  1. Identify what is moving: WordPress, cPanel, email, domain, VPS, or app.
  2. Collect source access path and ownership details.
  3. List DNS and email dependencies before cutover.
  4. Share timing constraints and rollback concerns.
  5. Wait for support review before changing production DNS or registrar settings.

What our team checks

Support reviews source readiness, access risk, data scope, email continuity, DNS timing, rollback path, and whether migration needs staged rehearsal.

Next step

Open a migration request and include current host, domain, mailboxes, and launch window.

Contact Support